How are the suits sized?
Our Red7 all in one snow suits come in Men's and Women's sizes XXS-XL. If you have any questions around the size of the suits please feel free to contact us via the email or chat.
What is your returns policy?
We ask that you notify us of a return within 14 days of receiving your order and return the item(s) to us within 30 days of the order date. Items must be returned in their original packaging in an unworn condition, with any product labelling intact. Full details of our returns policy can be found here.
Can I return a sale/discounted item?
Unless clearly stated otherwise in the terms of the offer, we do accept returns for discounted items. Full details of our returns policy can be found here.
Is there a group discount for bulk orders?
We may be able to offer a group discount for bulk orders. If you wish to purchase 10+ suits please contact us to discuss.
Where are your store locations?
We currently only sell online, however we do have a UK office in Richmond Upon Thames, and customers are welcome to contact us to make an appointment to try on any of our products.
Can my suit be personalised?
Suits may be personalised at an additional charge, however this is currently only possible on large bulk orders. Please contact us to discuss.
How do you go to the toilet?
Ladies, when nature is calling try our sure-fire toilet tip:
Once removed, tuck each sleeve down a leg
Hook the hood through the legs and sit down
Gents, two-way zips !